Terms of service

OVERVIEW
Welcome to MedWare! The terms “we”, “us” and “our” refer to JDJ Distribution Ltd T/A MedWare. JDJ Distribution Ltd operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). MedWare is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years of age and legally capable of entering into binding contracts under the laws of England and Wales, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they are displayed in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person or region on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. JDJ Distribution Ltd T/A MedWare reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until MedWare confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as MedWare may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for lawful use. Where purchases are made for business or commercial purposes, you are responsible for ensuring that the products are suitable for your intended use and comply with any applicable laws, regulations, or industry requirements.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, prices are inclusive of VAT but exclude shipping and delivery charges.
Prices posted in our online stores may be different from prices offered in other channels. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by separate terms and conditions. If there is a conflict between the promotion terms and these Terms, the promotion terms will apply.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.
You represent and warrant that the payment information you provide is true, correct, and complete, that you are authorised to use the payment method, and that you will pay all charges incurred by you, including delivery charges and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers or events outside our control. Risk in the products passes to you upon delivery.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by MedWare, its affiliates or licensors and are protected by UK and international intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any licence or rights to you under any intellectual property rights of MedWare, Shopify or any third party. Unauthorised use of the Services may be a violation of applicable laws. All rights not expressly granted herein are reserved by JDJ Distribution Ltd T/A MedWare.
MedWare’s names, logos, product and service names, designs, and slogans are trademarks of MedWare or its affiliates or licensors. You must not use such trademarks without prior written permission. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos and content are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion.
We may also, in the future, offer new features through the Services. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you access such sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites or your purchase or use of any third-party products or services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
JDJ Distribution Ltd T/A MedWare is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with MedWare. Shopify is not responsible for any aspect of any sales between you and MedWare.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy [LINK]. Shopify may also process your data in order to provide the Services.

SECTION 11 - FEEDBACK
If you submit any feedback, you grant us a worldwide, royalty-free licence to use it for any purpose. You confirm that you have the right to provide such feedback and that it does not infringe any third-party rights.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors or inaccuracies and to update or cancel orders where necessary.

SECTION 13 - PROHIBITED USES
You may not use the Services for any unlawful purpose or in breach of any applicable laws or regulations. You must not misuse the Services or attempt to interfere with their operation.

SECTION 14 - TERMINATION
We may terminate or suspend your access to the Services at any time.

SECTION 15 - DISCLAIMER OF WARRANTIES
The Services are provided for general information purposes. We do not guarantee that the Services will be uninterrupted or error-free. Nothing in these Terms limits your statutory rights.

SECTION 16 - LIMITATION OF LIABILITY
Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence. To the fullest extent permitted by law, we shall not be liable for any indirect or consequential loss.

SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless JDJ Distribution Ltd T/A MedWare and its affiliates from any claims arising from your breach of these Terms, including reasonable legal costs.

SECTION 18 - SEVERABILITY
If any provision is found to be unenforceable, the remaining provisions will remain in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.

SECTION 20 - ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
You agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute or claim arising out of or in connection with these Terms or the Services.

SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at jack@med-ware.co.uk.