Shipping policy
We aim to deliver your order quickly and efficiently. Please review the information below for details on our shipping process.
Processing Times
All orders are processed within 1–2 working days (Monday to Friday). Orders placed after 2pm will be processed the next working day.
Shipping Rates & Delivery Times
- Standard UK Delivery (2–4 working days): £3.99
- Free UK Delivery on orders over £50
Delivery times are estimates and may vary depending on the courier.
Shipping Locations
We currently ship within the United Kingdom. For international orders, please contact us before placing an order.
Order Tracking
Once your order has been dispatched, you will receive an email with tracking information so you can follow your delivery.
Delays
While we aim to meet all delivery estimates, delays can occur due to factors outside our control such as courier delays, weather conditions, or busy periods.
Incorrect Address Information
Please ensure that all delivery details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the courier to resolve the issue as quickly as possible.